Transport Administrator
Role Overview:
At Hammonds Furniture, we’re a family-run business with over 90 years of experience designing and delivering fitted furniture that transforms homes across the UK. With a strong presence and more than 20 showrooms nationwide, our mission is to help customers create well-ordered homes that truly reflect their needs.
As a Transport Administrator, you'll support our Transport Planner and wider logistics team by managing schedules, supporting drivers, and ensuring all admin tasks are completed with care and precision. You’ll play a key part in ensuring our delivery operation runs smoothly — getting furniture to our customers on time and in full.
Key Responsibilities:
- Manage the daily Traffic Inbox, ensuring queries are addressed promptly.
- Check and print driver/crew run sheets for scheduled deliveries.
- Head and route delivery schedules accurately each day.
- Organise driver holiday requests and maintain the weekly rota.
- Prepare handover documents and night crew information.
- Liaise with Despatch & Services to process and log returned furniture.
- Record and save driver debrief sheets.
- Plan and allocate PLF/E-Run orders onto trunk schedules.
- Maintain and update the fit database daily.
- Upload driver absences, incidents, and return-to-work info to Tensor.
- Produce and distribute weekly RSC load lists.
- Monitor driver start times and hours, ensuring accuracy in reporting.
- Report any vehicle defects to our partner support company.
- Flag and report customer complaints to the Transport Manager.
- Support ongoing housekeeping and compliance within the transport office.
How You Will Succeed:
Success in this role is about being reliable, responsive, and ready to take on new challenges. You will thrive in the role if you:
- Have strong multi-tasking abilities and work well under pressure.
- Are eager and willing to learn, with a growth mindset.
- Communicate clearly and confidently with internal teams and drivers.
- Are detail-oriented and committed to getting things right first time.
- Know when to ask for help and are open to working collaboratively.
- Bring a positive, can-do attitude to daily tasks.
- Are confident using Excel and ideally have experience with AS400.
- Understand UK geography and can support efficient routing.
What We Offer:
- Competitive salary
- 33 days annual leave (including bank holidays)
- Pension scheme
- Staff discounts on Hammonds products
- Access to Perkbox – rewards, wellness, and employee benefits
- Opportunities to progress — including into Transport Planner.
- Supportive team environment with training and development
Why Join Us:
At Hammonds, we recognise that it is our people who are our greatest asset, so come and join a team of like-minded individuals and live the Hammonds Way. We live by our three values which are to Be Real, Be Creative and Be Committed – if you resonate with this and are looking for a new opportunity in a business that supports your growth and development, we encourage you to apply to our career opportunity for immediate consideration.