Learning & Development Specialist

At Hammonds Furniture, we are a family- run business that specialises in fitted furniture and tailored storage solutions. With over 20 showrooms nationwide, we are dedicated to providing exceptional service and innovative designs to our customers. Our vision is to create well-ordered homes, and we believe our furniture has the power to transform living spaces.

Role Overview:

At Hammonds, we're on an exciting transformation journey- and as our Learning & Development (L&D) Specialist, you'll play a critical role in bringing that change to life. Reporting to the Head of Learning & Experience within our People & Culture function, you'll design and deliver high-impact learning that supports our people, partners and performance goals.

From standout onboarding and culture programmes to knowledge systems and career pathways, you'll help embed meaningful, measurable development across the Hammonds Way. This hands-on, delivery-focused role- with no direct reports- is ideal for someone who thrives on building from the ground up, working at pace, and influencing across teams.

As a key change agent, you'll turn strategy into action- creating learning that's practical, accessible, and built for a business evolving into something stronger, more connected, and more people-first than ever before.

Why This Role Matters:

Culture First: Shape and deliver learning experiences that reinforce what it means to work at Hammonds.
Employee & Partner Experience: Deliver engaging programmes that support both internal teams and external partners.
Business Impact: Ensure learning drives measurable performance outcomes and supports transformation.
Digital Enablement: Embed calable, flexible learning using digital and blended tools.
Continuous Improvement: Use feedback, insights, and analytics to refine solutions and maximise value.

Key Responsibilities:

Design and deliver high-impact, learner-centred programmes that align with business priorities and individual growth goals.
Embed a culture of continuous learning by supporting self-directed development, performance readiness, and long-term capability building.
Create engaging content and resources that promote adoption of digital and blended learning, enabling scalable, accessible development at all levels.
Support the Head of Learning & Experience in delivering the Hammonds Academy programme, including:
Hammonds Way Welcomes (onboarding learning journey)
Culture & Values courses (behaviours that define our ways of working)
Leadership development (targeted programmes for managers and future leaders)
Provide matrixed support to the Hammonds Academy team across programme delivery, facilitation, content development, and operational coordination.

Knowledge Management

Maintain and enhance knowledge-sharing frameworks, tools, and platforms to support the capture, organisation, and dissemination of critical business knowledge.
Promote a self-serve, jun-in-time approach to knowledge access, reducing duplication and boosting efficiency across teams.
Collaborate with the People & Culture team to identify knowledge gaps and drive improvements in knowledge accessibility and usability.

Experience Design

Apply human-centred design thinking to co-create intuitive, inclusive, and engaging learning and knowledge experiences.
Use feedback, colleague insights, and analytics to continuously improve learning relevance and user experience.
Ensure all learning touchpoints reflect our brand, values, and commitment to employee growth and engagement.

Competency Frameworks

Support the development, implementation, and evolution of role-specific and cross-functional competency frameworks.
Align competencies with talent processes including performance management, recruitment, and development planning in collaboration with P&C.
Equip managers and employees to use frameworks effectively for coaching, feedback and career progression conversations.

Career Pathways

Assist in the design and rollout of clear, accessible career pathways that demonstrate progression, mobility, and capability development opportunities.
Develop learning content that enables the use of pathways within talent reviews, development planning, and career conversations.
Champion career ownership by equipping colleagues with practical tools, transparent information, and targeted growth resources.

Key Success Factors:

Learning initiatives deliver measurable performance improvement and strong learner engagement
Increased internal mobility and clearer, more accessible career progression across functions.
Positive colleague feedback and improved perception of growth and development opportunities.
Widespread adoption and consistent use of competency frameworks across the employee lifecycle.
Greater utilisation of knowledge platforms and measurable reduction in repeat knowledge requests.
Demonstrable impact on business capability and support for transformation priorities.

Why Join Us:

At Hammonds, we recognise that it is our people who are our greatest asset, so come and join a team of like-minded individuals and live the Hammonds Way. We live by our three values which are to Be Real, Be Creative and Be Committed- if you resonate with this and are looking for a new opportunity in a business that supports your growth and development, we encourage you to apply to our career opportunity for immediate consideration.

#You’reBetterOffAtHammonds

Interested in this position?

Apply here