Service Guide
Hammonds Bedroom and Home Office Furniture
Your dream room made easy
I want to ensure your hammonds experience is as enjoyable as possible. It's just the way that, we as a family business, like to do things. From your very first enquiry through to our free design service and after-sales care, I believe that everything should be as smooth running and stress-free as possible. Don't you agree?
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Top Ten Tips
It's important that you read your Customer Handbook in full before your installation date, as it will help to make everyone's life easier. However, to get you started, here's our list of top 10 tips.
  1. Please ensure that your room is completely clear of all furniture and soft furnishings before we start.
  2. Any building or preparatory work must be complete before our fitter arrives. This includes the moving of electrical sockets and any pipe work.
  3. Please let your neighbours know we are coming, as we will be making some noise whilst we are working in your home. Obviously we will keep this to a minimum, however, some disturbance is inevitable.
  4. While our fitters always try to keep dust to a minimum, there will be some mess in the short term. We therefore advise that you keep other rooms and windows closed during this period.
  1. Check when is best to decorate your room by reading the recommendations on Page 13 of the customer handbook.
  2. The same goes for the fitting of carpets.
  3. Please make sure that our fitter can park near your property. If necessary arrange for a parking permit whilst he is with you.
  4. Ensure there is a clear route to the room where your furniture is being installed.
  5. We'll be working from around 8.30am until 6.30pm daily, although there may be times when we need to work beyond these hours. Please make sure there is someone at home to let the fitter in and someone at home to sign for the work undertaken before the fitter leaves.
  6. The working area must be safe and not a Health & Safety hazard.